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Google has been the buzz of the internet all day long with chatter about it's newly announced Google + platform and how to get an invitation. It is no secret that Google has been eager to edge out Facebook and has had a few attempts at it with their "Buzz" and more recently the "+1" button, however nothing has been as big as their own social network.

One of the things that I run into a lot is the question of negative feedback in social media. Often people's solution to this is to just avoid it all together by never participating in these social networks, however this is definitely not the answer. In fact, negative feedback can not only be handled well it can also be beneficial to your business, here is how...

Twitter can be more than just a status update, especially for your clients and customers. Find out some new ways your business can use twitter to reach out, find out, and generate more brand awareness within your community and across the globe!

Did you know that you can have a much shorter, brand appropriate URL for your Facebook fan page? It takes a little bit of effort on your part if you are just starting out because in order to create your vanity URL, also known as your Username, you must have at least 25 fans. If you already have 25 or more fans then your page is ready for an upgrade!

A Facebook fan page has quickly become a must have for major brands and small businesses alike. They provide you with a one of a kind opportunity to connect with your customers and make everything you share viral. If you are reading this I imagine you have a fan page that you would like to kick up a notch and really make it as effective as possible. One of the best ways to optimize your Facebook fan page is with a...